Shipping Policy

1. Free Shipping : We offer FREE Shipping on all orders placed on viktop.in
2. Order Dispatch: We strive to ship your order within 24 hours of receiving it.
3. Delivery Time: Our goal is to deliver your products within 7-10 Business Days from the receipt of the order, depending on the delivery address.
4. Shipping Confirmation: Once your order is dispatched, you will receive a shipping confirmation email with a tracking ID . You can track your order by visiting our website and selecting "Track Order" in the footer.
5. Damage or Shortages: If your order arrives with shortages or damages, please contact Customer Service within 48 hours of delivery. You can reach us at:
📞 Customer Support: +91 8233339776
📧 Email: viktopofficial@gmail.com

6. Undelivered Orders : If your order shows as "Delivered" but has not been received, please report the issue within 24 hours . Claims after 24 hours will not be processed.

7. Damaged Packaging : If the packaging of your order appears tampered with or damaged before delivery, please refuse the delivery and contact us immediately at:
📞 Customer Support : +91 8233339776
📧 Email : viktopofficial@gmail.com
We will dispatch a replacement or initiate a refund as quickly as possible.